Job Description
Tall Pines Players Club, which offers spectacular golf, dining & events in the Twin Tiers along the New York - Pennsylvania border, is looking for a Host/Server to join our team at our beautiful Friendsville PA location.
We are looking for a person that can step into a fast paced restaurant and provide exceptional customer service to our patrons. This position requires a hard-working individual that is a team player, willing to learn and can take direction. The successful candidate will play a key role in contributing to our customer satisfaction.
Pay commensurate with experience.
Responsibilities:
Greeting customers as they walk into the restaurant
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties
Take food and drink orders from customers accurately and with a positive attitude.
Engage with customers in a friendly manner.
Knowledge of the menu, with the ability to make suggestions.
Ensure tables are enjoying their meals and take action to correct any problems.
Collect payments from tables.
Prepare checks that itemize and total meal costs and sales taxes.
Help food preparation staff when necessary.
Requirements:
Experience providing excellent customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Able to perform high-quality work while unsupervised.
Able to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced work environment and deliver orders in a timely manner.
Nights, weekends, and holidays required
